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Victim Support Resources

If you've been affected by a scam, you're not alone. Here are the crucial next steps and official reporting resources to help you recover and protect yourself going forward.

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🚨 Just got scammed in the last 24 hours?

See our step-by-step emergency guide — what to do by payment type, how to report it, and how to freeze your credit right now.

Emergency Guide →

Immediate Action Plan

Take these steps within 24 hours of realizing you've been scammed:

  1. Freeze Your Credit Immediately

    Contact all three credit bureaus — Equifax (1-800-685-1111), Experian (1-888-397-3742), and TransUnion (1-888-909-8872) — to place a credit freeze. This is free and prevents new accounts from being opened in your name.

  2. Report to the Appropriate Agency

    File a report with the relevant government agency (see below). This creates an official record and helps law enforcement track patterns.

  3. Contact Your Financial Institutions

    Call the number on the back of your credit/debit card. Report any unauthorized transactions. Ask about reversals and chargeback rights. Change passwords and enable 2FA on all financial accounts.

  4. Change Passwords & Enable 2FA

    Change passwords on all accounts, starting with email and banking. Use a password manager to create strong, unique passwords. Enable two-factor authentication everywhere you can.

  5. Document Everything

    Screenshot all communications, save transaction records, and note dates and amounts. This documentation is critical for investigations, chargebacks, and insurance claims.

Official Reporting Agencies

🇺🇸 United States

IC3 — Internet Crime Complaint Center

FBI's primary reporting center for internet crime and cybercrime complaints.

File Report at IC3.gov

🇺🇸 United States

FTC — Federal Trade Commission

For identity theft, scams, and fraud. Generates a personalized recovery plan at IdentityTheft.gov.

Report to FTC

🇨🇦 Canada

CAFC — Canadian Anti-Fraud Centre

Canada's central repository for fraud and cybercrime information and complaints.

Report to CAFC

🇬🇧 United Kingdom

Action Fraud

UK's national reporting centre for fraud and cybercrime.

Report to Action Fraud

🇦🇺 Australia

ACSC — Australian Cyber Security Centre

Australian Government's cyber security reporting and advice centre.

Report to ACSC
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